The Client

Department of Children & Family Services (DCFS) provides comprehensive social services and child welfare programs that include protective services, protective child care, family services, foster care and adoption.

The Need

To expand, teach and assist DCFS employees with effective communication skills targeting both internal and external clients.

The Solution

Learning Sciences’ instructional designers, working with the DCFS training department, created and scripted a communications strategy which was then produced into an interactive eLearning deliverable for distribution to DCFS employees through the DCFS Moodle LMS for performance and tracking of employee engagement. The course was originally designed for desktop, then was later converted for mobile delivery using Learning Sciences’ Swizzle.IT technologies and processes.

    4660 O'Neal Lane, Suite B
    Baton Rouge, LA 70817